11.  Team. There is no question that no other critical factor, system, or protocol in your practice can work effectively if you don't have a great team working together to accomplish the goals that have been established for your practice. 

The case presentation is the fulcrum of your practice. It really doesn’t matter how well you perform the dentistry itself, make a financial arrangement, schedule an appointment or anything else, if a person doesn’t first decide that they want the dentistry. People buy what they want long before they buy what they need.

The journey to excellence for the hygiene department certainly begins with building relationships of trust and leads to enhanced patient wellness.  This is the goal for everyone, hygienist, doctor and patient.  The current focus on evidence based care enables the caregiver to individualize patient care like never before.  Dental professionals are empowered to truly make a differe

How do you go about building and maintaining a strong team? How do you motivate that team to continue on a path of improvement? How do you establish longevity with good team persons and stop the merry-go-round of people coming and going from your practice?

Nutritional Warfare:  The Ultimate Blunting Strategy

Do you ever feel like you are a member of a circus act juggling the balls of patient care, third party payer restrictions and requirements, and patient objections rather than a dental professional with the patients' best interest in mind?  In the insurance driven world in which you practice, in it is no wonder the dental practice is a very stressful work environment.  Whether or not t

Is there anything worse for those working in the business office of a dental practice than the ever-dreaded day of broken appointments and no-shows?  Nothing can make a perfectly good morning go sour than checking a voice mail full of cancellations at 7:45 a.m.